Privacy & Privacy Policy

The website henceforth the “Website”, is managed by the société anonyme commercial company under the name AGROMECHANIKI VOLOU SA, which is based in Volos, Magnesia, Pyrassos Street no. 7 and is legally represented, by TIN 094295307, Tax Office of Volos, hereinafter referred to as the “COMPANY”, and is the Controller of the personal data we collect from you during your visit to our Website, i.e. all information that identifies you as persons or can identify you directly or indirectly.


The company takes the protection of your privacy and personal data very seriously and has taken all necessary measures in order to safeguard the security and confidentiality of the information concerning the visitors / users of its Website.


Please read carefully this Privacy and Personal Data Protection Policy of our Website, in order to be informed about the information posted on it, the use thereof as well as your rights.


This policy has the status of informing data subjects in accordance with Articles 13-14 of the General Data Protection Regulation of the EU 679/2016. If you have any questions about this Policy and in general about the way the COMPANY collects and processes your personal data, please contact us at


“Personal Data” means any information through which a natural person is identifiable or can be identified.

“Processing of Personal Data” means any action taken using personal data such as the collection, storage, use thereof, disclosure to third-party partners, who undertake the management of personal data in the name and on behalf of the COMPANY in order to achieve a specific goal each time.


This Privacy Statement refers solely to your personal data that you provide to us during your orders on this website.


The information that has been voluntarily given by the users of the mentioned website is used by the website , in order for its users to have direct and effective communication with the store, to provide them with answers to specific questions they pose and finally to serve and execute their orders. The information that the company collects through the website is intended to measure the number of its traffic, to determine the requirements of customers for more products and to facilitate transactions with the company. The website does not distribute to any other organization or partner that is not linked to it the e-mail addresses, or any other information concerning its users and customers, except to direct partners in the order service process.


Collection of information

The company designed its website so that its users can visit it without having to reveal their identity unless they wish. Visitors to our website are asked to provide us with their personal data only in case they want to order a product(s), register on our website and/or send an e-mail to the

Use of Information. The website collects four types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order from the, (3) information that the user gives us in competition entries that take place from time to time, (4) information that the user gives us when logging in through another platform (ios applications, android, Facebook, Google). When filling out any order form on our website, you will be asked for your name, address, postal code of your area, your e-mail address, your phone number, credit card details, the method of payment of the order. In addition, you may be asked for more specific information, such as shipping – delivery details of an order, billing information or details about an offer you have requested. The website makes use of the information you give us during the electronic dispatch of the form, in order to contact you regarding (i) the delivery of the order to your place, (ii) to confirm and identify the customer in any necessary case, (iii) for new or alternative products offered (iv) special offers. You have the option to choose whether or not you want to receive such communications from the by sending your request via e-mail to email address.

Access to Information. Each order processing requires the collection of personal information for delivery or booking of an order. Also, the use of a credit card, for the charge of which are required supporting documents for the identification of the legal holder’s data, the first time alone is ensured in any case. Any supporting document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the competent responsible department of the The presentation by you of your personal data means that you consent to this data being used by the employees of the for the reasons mentioned above. The requires its employees and website maintainers to provide its users-clients with the level of security stated in this Privacy Statement. In no other case can the share your personal information with others without your prior consent, unless this is required through the legal route (for example in case of a court decision).

People who have access to the data

The personal data processed are accessible by the staff of the Controller and more specifically by the employees of the company. The above persons are authorized to process personal data in the context of the performance of their duties.


Use of personal data

We will use your personal data for the purposes as described above. We do not collect or process more or other types of personal data than is necessary to fulfill the respective purpose. We will only use personal data as set out in this privacy policy, unless you have specifically given your consent to another use of your personal data. If we intend to use your personal data which we process with your consent, for purposes other than those disclosed in that consent, we will inform you in advance and, in cases where the processing is carried out on the basis of your consent, we will use your personal data for a different purpose only with your permission.

Use of customer data for advertising purposes To continuously improve and enhance our services, we may send you marketing messages by email related to our business, which may be of interest to you. You can select the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. The sending of sms to the mobile phone number, which you have stated to us during your order, is done in order to inform you about the progress of your order. Through the account you have created on our website, you can choose whether or not you want to receive advertising / promotional material via sms. – Consent: We will not use your data for advertising purposes unless you have given your prior explicit and free consent. – However, for existing customers, we may use the email address we have received from you in the context of our already existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may be of interest to you. You may, however, object to this use at the time of collection and each time a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions within the email you receive.

Legal obligations and legal defense We may need to use and retain personal data for legal and compliance purposes, such as preventing, detecting, or investigating a crime, preventing loss, fraud, or any other misuse of our services and IT systems. We may also use your personal data for internal and external audit requirements, information security purposes, or to protect or exercise our rights, privacy, security, property or other persons.

Use of the home page This privacy policy also applies to your use of our website (“Website”), with the following privacy-related mechanisms and features.


The has the ability to use cookies as part of the facilitation and operation of the services through its website. Cookies are small text files that are sent and stored on the user’s computer, allowing websites such as, to operate smoothly and without technical anomalies, to collect multiple choices of the user, to recognize frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users’ computers and the files stored on them. We use cookies to provide you with information and to process orders and allow us to present you with advertising & training content related to your interests and needs. You must keep in mind that cookies are absolutely necessary in order for website to function properly and seamlessly.

Cookies are divided into the following categories:
– Necessary Cookies . They allow the execution of basic functions of the site, such as adding products to the cart, storing products in the wishlist, electronic payment. Without these necessary Cookies, the smooth operation of the e-shop is directly affected, your personal browsing experience is limited and basic e-commerce functions are under-functioning.
– Functionality cookies. These cookies remember your preferences when you browse our website, so that we can recommend the appropriate products based on your needs, thus helping you to find what you are looking for much more easily.
– Performance cookies. Performance cookies collect information about how visitors use our website. They allow us to see which pages they visit most often, let us know if they have a problem while navigating, etc. These cookies do not collect information that identifies the visitor as the information is aggregated and therefore anonymous. They are only used to improve the way the website works.
– Advertising Cookies. These cookies are used to provide advertisements relevant to you and your interests. They are also used to send advertisements or offers that are more in line with your needs, thus limiting unsolicited and meaningless advertising messages. They also help us measure the effectiveness of our advertising campaigns.
Cookies Analytics. It is a subset of functionality cookies and enables us to evaluate the effectiveness of the various functions of our website, thus continuously improving the experience we offer you.

Third-party vendors, including Google, may display advertisements of the Company on websites on the Internet, use cookies to update, optimize and display advertisements based on a previous visit of the user to the website
The may also use cookies from a previous visit to their website for remarketing.
You can choose to opt out of such use of cookies by Google by clicking here. You can also set your browser (chrome, firefox edge, etc.), to inform you each time before a cookie is downloaded and decide to download it or reject it. In this case, keep in mind that you may not be able to reach its full potential.
The may use Google Analytics features for display ads (e.g., remarketing, Google Display Network display reports, etc.). Using Ad Settings, visitors can opt out of Google Analytics for display ads and customize your Google Display Network ads. Here are the available Google Analytics opt-out options for the web.
The complies with the Google AdWords Interest-Based Advertising Policy and restrictions for sensitive categories and:
To and third-party vendors, including Google, together use cookies (such as the Google Analytics cookie) to update, optimize and serve ads, in accordance with the previous visits of some users to its website, to perform reports on how their ads appear, other uses of advertising services, interactions with these ad impressions and advertising services related to visits to the website To may use the data from Google’s interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics.
We reserve the right to change this cookie policy at any time. Any changes to this Cookies policy will take effect from the moment the revised Cookie Policy is available on our website.
Third-party advertisers and other businesses we work with may use their own Cookies to collect information about your activities on our website. We do not control these Cookies.


Processing of children’s personal data

The Company will not collect or process personal data of children under the age of 16 unless parental consent has been given in accordance with applicable local law. If we become aware that a child’s personal data was collected inadvertently, we will delete that data without undue delay.

Processing of sensitive data

We may, in some cases, process special categories of personal data about you (“sensitive data”). Sensitive data are defined as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purpose of identifying a natural person, his or her health or sex life or sexual orientation. For example, we may process sensitive data that you have made public. We may also process sensitive data, as appropriate, to support, exercise or defend legal claims. We may also process your sensitive data if you have freely given your prior explicit and separate consent, in a specific context for a specific purpose.

Correction, Modification or Deletion of Information

The allows its users to correct, change, supplement or delete data and information that has been provided on the website. If you choose to delete an information, the will act to delete that information from its files immediately. For the protection and safety of the user the website will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems related to the operation of the website or to make any query contact the via e-mail to the e-mail address The change or correction of your personal data can also be done through the registration page of the Please note that we will do everything possible to protect your personal data, but the protection of your password on our website also depends on you.

Security of transactions

The is committed to ensuring the security and integrity of the data it collects about the users of its website. The has adopted procedures that protect the personal data that users provide on its website or provide by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and change or destruction. They also help to certify that this information is accurate and used correctly. We apply the appropriate level of security and have therefore implemented reasonable physical, electronic, and administrative procedures to safeguard the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data transmitted, stored, or otherwise processed. Our political information security procedures are closely aligned with widely accepted international standards and are regularly reviewed and updated whenever necessary to meet our business needs, changes in technology and regulatory requirements. Access to your personal data is granted only to staff or direct partners with the Company who are required to have such information in order to serve the orders. In the event of a data breach containing personal data, the Company will abide by the applicable law on the notification of the breach.


Your legal rights

As a data subject you have certain legal rights relating to the personal data we collect from you. The Company will respect your rights and will adequately address your concerns.
The following list contains information about your legal rights arising from applicable data protection laws:
Right to withdraw consent: Where personal data are processed on the basis of your consent, you may withdraw this consent at any time.
Right to rectification: You can ask us to correct your personal data. We make reasonable efforts to retain your personal data that we hold or control and that is used on an ongoing basis, accurate, complete, current and relevant, based on the most recent information available to us. You also have the ability to check and correct your personal data by logging into your personal account in the
Right to restriction: You can ask us to restrict the processing of your personal data if -You question the accuracy of your personal data for the period that we will need to verify the accuracy, – The processing is unlawful and you request the restriction of processing instead of the deletion of your personal data, – We no longer need your personal data, but you need it for support, exercise or defense of legal claims, or – You object to the processing for the period we verify whether our legitimate interests override yours.
Right of access: You may ask us for information about personal data we hold about you, including information about the categories of personal data we hold or control, for what purpose it is used, from where it was collected, if not by you directly, and to whom it has been shared, as applicable. You may receive from us free of charge a copy of the personal data we hold about you. We reserve the right to charge a reasonable fee for any further copies you may request from us.
Right to portability: At your request, we will transfer your data to another controller, where technically feasible, provided that the processing is based on your consent or is necessary for the performance of a contract. Instead of receiving a copy of your personal data, you can ask us to transfer the data to another controller, which you will indicate to us, directly.
Right to erasure: You can ask us to delete your personal data where – the personal data is no longer necessary in relation to the purposes for which they were collected or processed – you have the right to object to further processing of your personal data and you exercise this right – the processing is done on the basis of your consent, you withdraw your consent and there is no other legal basis for processing – your personal data have been subjected to processing unlawfully unless the processing is necessary – to comply with a legal obligation, which requires processing by us – in particular for legal obligations of duty – to support, exercise or defend legal claims.
Right to object: You may object – at any time – to the processing of your personal data due to your particular situation, provided that the processing is not based on your consent but on our legitimate interest or on the legitimate interest of third parties. In this case, we will no longer process your personal data, unless we can demonstrate compelling legitimate reasons and an overriding interest in the processing or in the support, exercise or defence of legal claims. If you object to the processing, please clarify whether you wish to have your personal data erased or the restriction of processing by us.
Right to lodge a complaint: In the event of an alleged breach of applicable privacy law, you may lodge a complaint with the Personal Data Protection Authority.
In order to exercise your legal rights, please contact us in writing, by email. You can also contact our Data Protection Officer (dpo) directly in the



Retention of your personal data

The storage time of the data shall be limited to what is strictly necessary to achieve the purposes for which they were collected. In any case, the criterion used to determine this period is based on compliance with the deadlines set by law and on the principles of data minimization, storage limitation and rational management of files.

In general, we will delete the personal data we collect from you if it is no longer necessary to achieve the purposes for which it was originally collected. However, we may be asked to store your personal data for a longer period of time due to legal provisions.
In addition, we will not delete all your personal data if you have asked us not to contact you in the future. For this purpose, the Company maintains records containing information about individuals who do not wish to be contacted in the future (e.g. through group emails). We categorize your requests as consent to store your personal data for the purposes of maintaining that record unless you give us different instructions.
Please address questions on the subject of data protection and any requests for the exercise of your legal rights to the data controller in

Changes to this policy

The reserves the right to amend this Policy, always in accordance with the applicable rules of law on the protection of privacy and personal data. The visitors of our Website should read at regular intervals this Privacy and Personal Data Protection Policy in order to be informed with any change that takes place, while the is committed to make the necessary updates to its visitors and users by any appropriate means, in compliance with the conditions set by the General Data Protection Regulation of the EU 679/2016.

Acceptance of the Privacy Procedures applied by www. agrom. gr

If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website that have been announced through it.